Frequently Asked Questions
Everything you need to know about your Tiger Mist order.
How long will it take for my order to arrive?
We offer express shipping worldwide. Domestic orders typically arrive within 1-3 business days, while international shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We accept returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that sale items are final sale.
How do I track my delivery?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link so you can follow your parcel's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and 'Buy Now, Pay Later' options including Afterpay and Klarna.
How do I know what size to buy?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our support team for specific measurements.
Do I have to pay for international customs and duties?
International orders may be subject to local import duties and taxes. These charges are determined by your local customs office and are the responsibility of the customer.